Terms & Conditions
Welcome to TriWea. By accessing or using our website, www.triwea.com, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our website. If you do not agree with any of these Terms, you should not use our website or services.
1. General Overview
These Terms govern your use of www.triwea.com and the services, content, features, and products offered by TriWea. The Terms also apply to any related online services, applications, or social media channels that are directly associated with TriWea.
By accessing our website, you acknowledge that you have read, understood, and accepted these Terms.
2. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product descriptions, audio clips, videos, and software, is the intellectual property of TriWea or its content suppliers. Such content is protected by Indian and international copyright laws.
You may not copy, reproduce, distribute, or exploit any portion of this website for commercial purposes without express written consent from TriWea.
3. Use of the Website
You agree to use www.triwea.com only for lawful purposes and in accordance with these Terms. You may not:
– Use our website in any way that violates applicable local, state, national, or international law or regulation.
– Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website.
– Attempt to interfere with the proper functioning of the website, including but not limited to introducing viruses, trojans, worms, or other malicious or harmful material.
TriWea reserves the right to suspend or terminate your access to our website if we believe you are using it in violation of these Terms.
4. Product Availability and Pricing
a. Product Availability:
Not all products listed on www.triwea.com are available for immediate purchase. Some of our products, may be made-to-order and can take up to 60 days for production before being shipped. Product availability is subject to change without notice, and we reserve the right to discontinue any product at any time.
b. Pricing:
We strive to ensure that all product descriptions, prices, and images on our website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies, including those related to pricing, at any time. In the event of a pricing error, we will notify you of the error and provide you with the option to proceed with the corrected price or cancel your order.
Prices on our website are inclusive of all applicable taxes unless otherwise noted.
5. Order Placement and Cancellation
a. Order Placement:
By placing an order on www.triwea.com, you agree that:
– All details you provide to us are accurate and complete.
– You have the legal capacity to enter into a binding contract.
– You will ensure that any payment method used is authorized and valid.
b. Order Confirmation:
Once you place an order, you will receive an email confirmation with your order details. This email does not constitute acceptance of your order. We reserve the right to cancel any order, in part or whole, at our sole discretion, including cases where:
– Products are no longer available.
– Payment has not been authorized.
– There are issues with your provided shipping details.
c. Cancellation:
Order cancellations are only accepted before the order has been dispatched. If you wish to cancel an order, please contact us at info@triwea.com immediately. For made-to-order products, cancellations may not be accepted once the production process has begun.
6. Shipping and Delivery
a. Shipping Timeline:
– Ready-to-ship products will be dispatched within 3-5 working days of order confirmation.
– Made-to-order products may take up to 60 days for production, after which the shipment will be processed.
Delivery timelines may vary based on your location. TriWea is not responsible for delays caused by third-party courier services or unforeseen circumstances.
b. Shipping Costs:
– Standard shipping within India is free for orders above ₹999. Orders below this amount will incur a shipping fee based on delivery location.
c. Address Changes:
Address modifications must be requested before the product is dispatched. Once dispatched, we are unable to change the shipping address.
For full details, please refer to our Shipping Policy
7. Return and Exchange Policy
TriWea is committed to providing high-quality products, but we understand that issues may arise. Please review our **Return and Exchange Policy** for detailed guidelines on how to proceed with returns or exchanges.
8. Payment Methods
We offer a variety of payment methods for your convenience, including:
– Credit/Debit Cards (Visa, MasterCard, American Express)
– Net Banking
– Wallet Payments
– UPI
All payment transactions are processed using secure encrypted connections. We do not store your payment details on our servers.
9. Privacy Policy
We are committed to protecting your personal information and respecting your privacy. Please review our Privacy Policy to understand how we collect, use, and share your information.
10. Limitation of Liability
TriWea, its directors, employees, affiliates, or any associated third parties will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of the website, including but not limited to:
– Loss of data or profits
– Damages resulting from delays or failure to deliver products
– Any technical issues related to accessing or using the website
In no event shall TriWea’s liability exceed the amount paid by the customer for the products purchased.
11. Governing Law and Jurisdiction
These Terms and any dispute arising out of or in connection with your use of www.triwea.com will be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes will be subject to the exclusive jurisdiction of the courts of Shillong, Meghalaya.
12. Changes to the Terms
TriWea reserves the right to modify these Terms at any time. Any changes will be effective upon posting on the website. We encourage you to periodically review these Terms to stay informed about any updates. Your continued use of the website signifies your acceptance of any modified Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: info@triwea.com, csccinclusivity@gmail.com
By accessing and using www.triwea.com, you agree to these Terms & Conditions. Thank you for choosing TriWea and supporting sustainable fashion.
